Returns, Refunds & Exchanges

What is your returns policy?

For all Returns and Exchanges please contact our customer services department before sending to our return address.

Items must be returned within 7 days of the delivery date, unworn and unwashed. Please return items in their original packaging with tags, otherwise the refund will not be processed.

For hygiene reasons, beauty products cannot be returned

when returning you must include the original invoice, and reason for return, please state wether you would like to exchange the items, or if you would like a full refund.

Unfortunately at this time, we are unable to offer free returns, but this is something we hope to offer in the near future. We recommend customers send their parcel Royal Mail Signed For.


What A Girl Wants,

Unit 409 Exchange Mill, North Side,

Saddleworth Road




Once we have received your return, your refund will be processed within 14 days and may take up to 5 days to return to your payment method.